GK Hair Studio Shipping Policy

At GK Hair Studio, we are committed to providing our customers with exceptional service and ensuring that your orders are delivered to you promptly and securely. Please take a moment to familiarize yourself with our shipping policy to understand how we handle the shipment of products.

1. Shipping Methods
We offer several shipping methods to cater to your specific needs. The available shipping options may vary depending on your location and the products you purchase. The available shipping methods include:
Standard Shipping: This is our default shipping option. Your order will be delivered within the standard delivery time frame for your location.
Expedited Shipping: If you need your order delivered more quickly, you can opt for expedited shipping at an additional cost. This option ensures faster delivery.
International Shipping: We offer international shipping to select destinations. Please note that international shipping may be subject to customs and import duties, which are the responsibility of the recipient.

2. Shipping Times
Shipping times may vary depending on your location, the chosen shipping method, and product availability. We strive to process and ship orders as quickly as possible. You will receive an estimated delivery time frame during the checkout process, but please be aware that delivery times may be subject to unforeseen delays due to factors beyond our control.

3. Order Processing
Once your order is placed, our team will work diligently to process it within 1-2 business days. If there are any delays or issues with your order, we will notify you promptly via email.

4. Shipping Costs
The cost of shipping will be calculated based on the selected shipping method, your location, and the weight of your order. Shipping costs will be presented to you during the checkout process.

5. Tracking Your Order
We provide order tracking services for your convenience. You will receive a tracking number via email once your order is shipped. You can use this tracking number to monitor the progress of your shipment.

6. Delivery
Upon delivery, please inspect your order for any damage or discrepancies. If you notice any issues, please contact our customer support team within 7 days of receiving your order to address the matter.

7. Undelivered Packages
In the event that a package is undelivered due to an incorrect address provided by the customer, the package will be returned to us. Additional shipping fees may apply for re-delivery.

8. Returns and Refunds
Please review our Returns and Refunds Policy for information on returning items and requesting refunds.

9. Contact Information
If you have any questions or concerns about our shipping policy, please feel free to contact our customer support team. You can reach us via email at [contact email] .
At GK Hair Studio, we are dedicated to ensuring your shopping experience is as smooth and enjoyable as possible. We appreciate your business and trust in us, and we are committed to delivering your orders in a timely and secure manner. Thank you for choosing GK Hair Studio for your beauty needs.

GK Hair Studio Return Policy
At GK Hair Studio, we value your satisfaction with our products. We understand that there may be instances where you need to return an item. This policy outlines our procedures for returns and your rights as a customer.

1. Eligibility for Returns
We accept returns for most products within 30 days from the date of purchase. To be eligible for a return, the following conditions must be met:
The item must be in its original condition and packaging. It should be unused, unaltered, and free from damage. The item must include all original accessories, tags, and labels. Haircare and cosmetic products should be unopened and in their original sealed packaging.

2. Non-Returnable Items
The following items are not eligible for return unless they are damaged or defective upon arrival:
Opened or used haircare and cosmetic products. Items that have been customized or altered as per the customer's request. Gift cards.

3. Returns Process
To initiate a return, please follow these steps:
a. Contact our customer support team at [contact email] or [contact phone number] to request a Return Merchandise Authorization (RMA) number.
b. Package the item securely, including all original packaging and accessories.
c. Clearly label the package with the RMA number provided by our customer support team.
d. Ship the item to the address provided by our customer support team. Please note that the cost of return shipping will be the responsibility of the customer unless the return is due to a GK Hair Studio error or a defective product.

4. Refunds
Upon receiving the returned item and inspecting it for compliance with our return policy, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to be processed.

5. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team within 7 days of receiving the product. We will provide instructions for returning the item or offer a replacement or refund.

6. Exchange Policy
At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the returns process as described above and place a new order for the item you desire.

7. Contact Information
If you have any questions or concerns about our return policy, please feel free to contact our customer support team. You can reach us via email at [contact email] .
GK Hair Studio is committed to ensuring that your shopping experience is satisfactory, and our return policy is designed to facilitate smooth and hassle-free returns. We appreciate your trust in us, and we are dedicated to providing you with quality products and excellent customer service. Thank you for choosing GK Hair Studio.